Terms of Service
Please read these terms carefully before using our serivces
Effective Date: March 5, 2026
Welcome to J-OneWeb. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our services.
Plain English summary: We build websites for clients. These terms cover how we work together, payments, revisions, ownership, and what happens if something goes wrong. When in doubt, just reach out — we're easy to talk to.
1. Services
J-OneWeb provides website design, website development, website maintenance, photography add-ons, and related digital services. Services are provided digitally and may change or evolve over time. Some features or services may be in development or offered in the future. We do not guarantee the availability of any specific feature unless agreed upon in writing.
2. Project Scope & Deliverables
All projects are based on a mutually agreed scope discussed before work begins. Deliverables are limited to what is agreed upon via email, invoice, or written agreement. Requests outside the original scope may require additional fees or a new agreement. Any scope changes must be approved in writing by both parties before additional work begins.
3. Payments & Fees
-
A deposit is required before work begins (typically 50% of the total project fee).
-
The remaining balance is due upon client approval of the final website, before launch or file delivery.
-
Final files and website access will not be handed over until full payment is received.
-
Payments are processed through third-party platforms (e.g., PayPal, Cash App, Stripe). J-OneWeb is not responsible for payment issues caused by third-party processors.
-
Late or missed payments may result in a pause of all work until the balance is settled.
4. Deposit & Refund Policy
The deposit is non-refundable once work has commenced. This covers the time and resources committed to your project from the start.
-
If a client cancels before work begins, the deposit may be refunded at J-OneWeb's discretion.
-
If a client cancels after work has started, the deposit is forfeited and any work completed beyond the deposit value will be billed accordingly.
-
The final payment (remaining balance) will never be charged until the client has reviewed and approved the completed website.
-
Approving and paying the final balance constitutes the client's full acceptance of the completed work. Refunds are not available after the final payment is made.
5. revisions & Redesign Policy
Client satisfaction is important to us. Each project includes up to 2 rounds of revisions at no extra cost. A revision round is defined as one consolidated list of requested changes submitted at one time.
-
Revisions must be requested before the final balance is paid and the project is closed.
-
Revision requests that fall outside the original agreed scope may be subject to additional fees.
-
If a client remains unsatisfied after all included revision rounds, J-OneWeb may offer a partial redesign at a reduced rate at our discretion.
-
Additional revision rounds beyond the included 2 are available at an agreed rate.
-
Submitting multiple small revision requests separately instead of consolidated lists may count as multiple rounds.
6. Client Responsiblilites
Clients agree to:
-
Provide accurate, complete, and timely information required for the project
-
Respond to requests for feedback, approvals, or content within a reasonable timeframe (typically 5 business days)
-
Ensure they own or have legal permission to use all content, images, and materials provided to J-OneWeb
-
Review all deliverables carefully before approving them
-
Make payments on time as agreed
Delays caused by late client responses or missing materials may result in project timeline adjustments. J-OneWeb is not responsible for missed deadlines caused by the client.
7. Communication Policy
All project-related communication should be conducted via email or an agreed messaging platform. Verbal agreements made outside of written communication are not binding. J-OneWeb will not be held responsible for misunderstandings based on informal or verbal instructions. We aim to respond to all client messages within 1–2 business days.
8. Intellectual Property
Client Content
You retain full ownership of all content, logos, images, and materials you provide to J-OneWeb for your project.
Completed Website
Upon receipt of full and final payment, J-OneWeb transfers ownership of the final website design and custom code created specifically for the client. Until full payment is received, all work remains the intellectual property of J-OneWeb.
Third-Party Assets
Third-party assets used in your project (fonts, plugins, stock images, templates) remain under their original licenses. The client is responsible for maintaining any required licenses after project handoff.
Portfolio Rights
J-OneWeb retains the right to display completed work in its portfolio and marketing materials unless the client requests otherwise in writing prior to project completion.
9. Confidentiality
J-OneWeb treats all client business information shared during a project as confidential. We will not share, sell, or disclose your business information, project details, or proprietary materials to third parties without your written consent, except where required by law. Clients agree to keep any proprietary processes, pricing structures, or tools shared by J-OneWeb confidential as well.
10. Legal Pages Disclaimer
J-OneWeb may assist with setting up Privacy Policy or Terms of Service pages upon request. Clients are responsible for providing, reviewing, and approving all legal content. J-OneWeb does not provide legal advice and does not guarantee that any legal page created meets all applicable legal requirements. Clients are encouraged to have legal documents reviewed by a qualified attorney.
11. Legal Pages Disclamer
J-OneWeb may assist with setting up Privacy Policy or Terms of Service pages upon request. Clients are responsible for providing, reviewing, and approving all legal content. J-OneWeb does not provide legal advice and does not guarantee that any legal page created meets all applicable legal requirements. Clients are encouraged to have legal documents reviewed by a qualified attorney.
12. Third-Party Services
Websites built by J-OneWeb may rely on third-party platforms such as Wix, hosting providers, plugins, payment processors, or integrations. J-OneWeb is not responsible for outages, price changes, data loss, policy updates, or any issues caused by third-party services. We will always recommend reliable platforms but cannot control their availability or terms.
13. AI & Automation Disclaimer
Some services may include AI-powered features, automations, or AI-assisted design elements. AI outputs are not guaranteed to be error-free, accurate, or suitable for all purposes. Clients are responsible for reviewing all AI-generated content before it is published or used. J-OneWeb is not liable for issues arising from AI-generated content that the client has approved.
14. Limitation of Liability
J-OneWeb is not liable for:
-
Indirect, incidental, or consequential damages
-
Loss of revenue, data, or business opportunities
-
Website performance, search engine rankings, or sales results
-
Issues caused by third-party platforms or services
-
Damage caused by client-made changes to the website after handoff
All services are provided "as is." Our total liability for any claim shall not exceed the total amount paid by the client for the specific project giving rise to the claim.
15. Dispulte Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith direct communication. If a resolution cannot be reached within 30 days, the dispute may be submitted to mediation before any legal action is taken. Both parties agree this process will be followed before pursuing any formal legal proceedings.
16. Force Majeure
J-OneWeb will not be held liable for delays or failure to perform services due to circumstances beyond our reasonable control, including but not limited to illness, natural disasters, internet outages, or platform downtime. We will communicate any such delays promptly and work to resume services as soon as reasonably possible.
17. Termination
Either party may terminate a project with written notice. In the event of termination:
-
The client is responsible for payment of all work completed up to the termination date
-
J-OneWeb will deliver all completed work upon receipt of any outstanding payment
-
Deposits are non-refundable upon client-initiated termination
-
Any unpaid balances remain due regardless of termination
For questions, concerns, or requests regarding these Terms, please contact us:
18. Chnages to These Terms
These Terms may be updated at any time. When updated, the "Effective Date" at the top of this page will be revised. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. For active project clients, material changes will be communicated via email.
19. Governing Law
These Terms are governed by the laws of the United States. Any disputes that cannot be resolved informally will be handled in accordance with Section 16 (Dispute Resolution) above.